Block · one region of the page, as the scanner read it. It may hold a whole story, part of one, several, or an advertisement; stitching blocks into articles is the next step. Text is supplied OCR.
Page 10 · column 3 of 9 · from the scan, no model involved
percent capacity for Leesburg toll incoming. 46 percent capacity for Arlington toll outgoing and 97 percent capacity for Leesburg direct dial. He added that the Leesburg direct dial trunk, up from 83 percent capacity in May, would be given “constant attention.”
Almost 100 Percent
Completion
Harper also reported on CenTel’s "service observe” programs for February and May of 1981 which found “a good grade of service on both local calling and on long distance or direct dialing calls.” As an example, he said that in February, 327 long distance direct dialing calls were observed “with only one failure which was a circuit busy.” In May, 325 calls were observed with only one failure, again a circuit busy. "Both months had a completion rate of 99.7 percent which is excellent," the service manager stated.
As to capital improvements for this area, Harper noted that CenTel is planning to replace its toll circuit facility in 1982 and is studying for feasibility the establishment
90.1%