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arose from major changes the IRS made to its returns processing system. The IRS resolved these problems by installing more computer equipment, redesigning computer programs and increasing its staff to improve the level of service to the public.
The IRS is advising Virginians to file their returns as soon as all the necessary records are available from employers and financial institutions. Individuals who file at the last minute are more likely to make errors on their returns. Common errors which delay processing include mathematical errors, incorrect use of the tax tables and entries on the wrong lines. A review of the return before it is mailed will avoid many of these errors.
The Internal Revenue Service will continue to provide toll-tree telephone service and walk-in assistance to Virginians. The hours for the Winchester office are Thursday, 9:00 a.m. to noon, 12:45 to 3:30 p.m. In addition, the IRS will offer group return preparation assistance in local communities during and after -normal working hours and on weekends as part of its Outreach Program.
The toll-free number is 1-800424-1040. This number is less busy early in the morning or later in the day and during days later in the week.
The IRS said many answers to general tax questions can be found in the tax package instructions or in over 90 free IRS publications that can be requested by using the order form in the tax package, or by calling 1-800-424-FORM.
Virginians can also use Tele-Tax, a service that provides recorded tax information on topics of general interest. The Tele-Tax telephone number is 1-800-554-4477; a list of taped tax topics can be found in the instruction package of Publication 910, “Taxpayer’s Guide to IRS Information and Assistance.”
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