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The Potomac Edison Company
Part- ot the Allegheny Po*er System
Dear valued customer:
June 14, 1993
On July 14, 1993, the Madison qltice ot Potomac Edison will he closed to walk-in customers. In order to provide continued personalized customer service, our telephone Customer Service Center is now open J4 hours a day, 5(>3 days a year—including holidays—to answer your calls and provide you with the best possible service. You may call our helpful customer service representatives at 1-800-1)34-017 any time of tne day or night. Our commitment to providing you with outstanding service remains unchanged—we stand ready to promptly answer your questions, sign you up for new service, schedule visits by our employees to help solve problems and courteously assist you with all your electric energy needs.
In addition, I’otomac Edison will be ottering its new PowerPay electronic bill payment service to our valued customers in Icily 1993. You will receive more information on how you can sign up with your july or August I’otomac Edison bill. PoWerPay is an automatic bill payment servic e which is similar to direc t deposit. You can enroll in the program and authorize your local bank or fmanc ial institution to deduct bill payments electronically from a designated checking or savings account on your bill's due date. PowerPay is just one more way Potomac Edison is working to make our service to you more efficient and convenient.
For those who prefer to pay by mail, we will include a return envelope with your bill. If you would rather pay your bill locally, you may do so at
The Madison Operating Center will still be an important part ot providing reliable, dependable electric service to your area—our service employees will remain at Madison and continue to be an important part ot your community.
At Potomac Edison, we continue to strive to increase our efficiency and maintain low-cost service for our customers. These most recent changes are a continuation of our ongoing efforts to supply you with outstanding customer service* in a cost-eftective manner. If you have any questions, please call us at 1 -800-834-T i 1 7, and we will be proud to assist you,
lefferson National Bank, Madison. Va.
Second Bank & Trust, Madison, Va
lefferson National Bank. Kuckersulle, Va.
Nations Bank, Ruckersville Stanardsville. Va.
Rappahannock National Bank, Washington, Va
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