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ere. One is the traditional calling card, used for making calls from a phone to be billed to a home or business account. The second is AT&T’s “Call Me” card, designed, said Mr. Sangster, for customers who may, for example, have a child at college. The card allows the cardholder to call collect at direct-dial rates, but only to the number from which the card is issued.
ITT Longer Distance Service
International Telephone and Telegraph Co. advertises that its “all-terrestrial system offers better transmission quality than satellite systems,” according to Jay Stuck, manager of public information for ITT.
The ITT system relies on microwave, fiberoptic and ground lines for carrying long-distance calls over its network. Mr. Stuck explained that the terrestrial system eliminates the echo, static and delay sometimes associated with satellite-transmitted calls.
In addition, there is no monthly service charge to ITT Longer Distance users, no monthly minimum billing, and no sign-up fee. Also, ITT offers a free travel card which will access the ITT network from about 100 cities. Charges will be billed to the customer’s home or business account.
Like AT&T, ITT bills at a base rate for daytime (8 a.m. to 5 p.m., Monday through Friday) calls, which is keyed to the mileage covered by the call. Its evening (6 to 11 p.m. weekdays and Sunday) rate is 40 percent off the daytime base; nighttime (11 p.m. to 8 a.m. every day, 11 p.m. Friday to 5 p.m. Sunday) is a 60 percent reduction from the base rate.
In addition, ITT offers a “Niteline” service, ’Ideal for high-volume off peak users, such as home computer buffs,” said Mr. Stuck. That service bills at a flat rate of $11.95 for the first hour per month, then $2.50 for each 15 minutes thereafter. The charge jumps to 35 cents per minute for daytime calls.
ITT also offers a volume discount. For bills between $15 and $74.99, there is a two percent discount; between $75 and $199 a five percent discount; and more than $200 in monthly charges rates a 10 percent discount.
Although ITT does not have operators available for immediate credit for wrong numbers, Mr. Stuck said that any disputed call which appears on the bill should be circled and the balance paid. The company does have a customer service department with a toll-free 800 number for customers with disputed calls, or other service problems or questions. That department is open from 8 a.m. until midnight, Monday through Friday, and from 9 a.m. to 5 p.m. Saturday and Sunday.
ITT Business Services also offers several services geared to bumness customers. There is a “Preferred” calling card, which uses a special number to access 70 cities in the United States. The card has a magnetic strip which can be read by credit card phones found in many airports and train terminals.
Calls placed through the preferred card are billed at six second
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