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own it, they essentially control it,” he said. According to Rosson, the Culpeper FD feels that the overload of the dispatch service is causing inefficiency, a position with which the emergency services planner said he agreed.
As a result of the overload, Rappahannock has been asked to start its own dispatch service by July 1, a project that will require 4.5 dispatch positions and cost over $60,000 in equipment and salaries.
Overloaded And
Overcrowded
Rosson told the supervisors that the dispatch center handles approximately 2,590 fire and rescue calls per year for ten companies as well as dispatch service to the Culpeper and Rappahannock sheriff s departments. The center serves a population of 27,000, he added.
The dispatcher must operate a teletype as well as answering six wall telephones and two desk phones, according to Rosson. He showed slides of the crowded office, so crammed with what he described as "somewhat outdated equipment” that there’s “no room for organization.”
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