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The telephone is no longer a useless instrument for some 76,000 totally deaf Americans.
The telecommunications industry has developed equipment and services that have enabled deaf, hearingimpaired and speechimpaired persons to communicate by telephone.
"The whole industry is trying to make it easier for the hearing-and speechimpaired to use the phone,” said Nate Brown, Central Telephone-Virginia’s coordinator of services for the handicapped and elderly.
Small, portable teletypewriter machines called TDDs (Telecommunications Devices for the Deaf) have recently been developed to allow deaf phone customers to easily send and receive messages from customers with similar units.
TDDs are of no use unless they are linked to other TDDs. Now there is a number deaf phone users can call 24 hours a day.
In June, the Bell System created a national toll-free number, 800-855-1155, where TDD users can reach a special operator to help them with person-to-person, collect, credit card and thirdnumber calls. By calling the number, deaf customers can also be put in touch with a 24-hour directory assistance service, which operates from four regional TDD operator
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