Block · one region of the page, as the scanner read it. It may hold a whole story, part of one, several, or an advertisement; stitching blocks into articles is the next step. Text is supplied OCR.
Page 31 · column 3 of 4 · from the scan, no model involved
Aservice manager 6r owner who take", Customer satisfaction, including showing out parts on their cars v‘
• - 1 1 • Thorough follow-up (phone call or cad
• Replaced parts returned to customej
• ASE (Automotive Service Excellent
^ ^ A ft ■ _ ft
49.8%