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advice on other consumer protection issues including the safety and proper labeling of foods; the accuracy of weights and measurements; the safe use, application and disposal of pesticides; and the quality of lime, seed, feed, animal remedies, fertilizer and gasoline. Publications relating to these topics as well as the Consumer Affairs complaint form can also be requested through the 800 number.
With the touch of a button, callers can select the subject they want to discuss or go directly to a Consumer Affairs telephone counselor. Counselors will be available from 8:30 a.m. to 5 p.m. Monday through Friday to answer questions, help resolve problems and provide materials.
“The best protection against fraud and rip-offs is an informed consumer. With the toll-free hotline, Virginians will have ready access to the information and assistance they need to make the right decisions and to help get the most for their money,” noted J. Carlton Courter 111, Commissioner of the Virginia Department of Agriculture and Consumer Services.
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