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(Continued from Page 1) customers in the Amissville - Viewtown-Castleton areas, will not disconnect service for non-payment of electric bills during winter, she reported. “We try to work out a mutually beneficial solution even during summer months if a customer is having problems with payments. We're smaller and therefore we’re able to deal with people on a more personal basis," Jessup said. As an alternative to service termination, REC will work out a payment schedule for customers, no matter what the weather “but particularly during periods of severe cold,” she addfid.
Jessup emphasized, however, that REC users shouldn’t wait until their bills reach unmanageable levels before contacting the utility’s service department at 8258373.
Potomac Edison
Contacted on Tuesday for response to the SCC letter, Dorothy Dovel, accounting department supervisor for Potomac Edison, couldn't give a definite answer on her company’s cut-off policy. She reported that the utility's central office personnel in Hagerstown, Maryland, are currently reviewing the disconnect program.
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