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“It looks to me like this is a matter for the citizei. to decide, whether they want this service and whether they’re willing to pay 50 cents or a dollar more on their phone bills to finance it,” said Supervisor Newbill Miller, reacting to a proposal for installing a computer-enhanced emergency call system to serve all Rappahannock telephone exchanges.
With the “stand-alone” system developed especially for rural areas, a dispatcher’s computer screen Would instantly show _tha .{alephone number- from which the emergency call originated and within two seconds the address. On the other half of the screen, “historical data” would appear. This could include specific directions to the route number or road; background information on a resident with a problem, such as a heart condition, that would take particular equipment; a building nearby in which explosives or agricultural chemicals might be stored.
“The improvements over a voice system are tremendous,” said Ed Hammond of Central Telephone Company. “It gives the dispatcher much more information on which to base a decision.” With the information taken verbally from the caller plus the data generated by the computer, emergency services “are able to respond immediately.”
Paul Poling, vice-president of the county’s Fire and Rescue Association, told the supervisors Monday that if they committed immediately to the installation
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