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Public Animosity
One of the constants in welfare over the past 35 years has been the public’s perception of the system. Local residents and county government officials alike tend to hold Betty Buntin personally responsible for what they perceive as handouts to the undeserving. “Deservingness has nothing to do with welfare eligibility. We can’t even consider that,” the social services superintendent explained. Applicants for welfare programs are judged against specific guidelines and standards set by federal and state offices. The little leeway left under local authority is controlled by the welfare board, not the office staff.
After 35 years, Mrs. Buntin has become accustomed to catching the spill over of animosity directed against welfare in general. “No matter how well you do, you're not going to please the general public because you’re dealing with unpopular programs,” she said.
A few of the services she administers have a low
85.1%