Block · one region of the page, as the scanner read it. It may hold a whole story, part of one, several, or an advertisement; stitching blocks into articles is the next step. Text is supplied OCR.
Page 2 · column 1 of 3 · from the scan, no model involved

INA BOWMAN
Ina Bowman is obviously doing something right. Patient satisfaction scores in the Emergency Department have improved dramatically over the past year under her new leadership. Tm so proud of our statistics, and it's all because of our amazing teamwork,' Ina says. "We have empowered our staff by implementing self governance, and we've added several new tools to improve patient care and staff morale. Things like bedside registration, an ED greeter who's available 24/7, the VIPeds program for children, and our internal committees have made a huge difference.* For Ina, the concept of teamwork goes beyond her staff. “The whole hospital works great together as a team. And because of the support we receive from senior management, we're able to set higher goals. That's why I'm planning to stay here until I retired
71.6%