Block · one region of the page, as the scanner read it. It may hold a whole story, part of one, several, or an advertisement; stitching blocks into articles is the next step. Text is supplied OCR.
Page 15 · column 2 of 7 · from the scan, no model involved
Ninety-five percent of the residential customers rated service provided by the company as satisfactory to excellent compared to 90 percent in 1983. Most customers agree (82 percent) that the company should maintain reliability and dependability as opposed to cutting maintenance expenses in order to keep rates down.
Residential customers rated electricity as the best value compared to eight other products and services, including clothing, food, telephone, gasoline, postage, prescription drugs, taxes and natural gas. Sixty percent of those surveyed replied that their electric bill is reasonable or low, while 38 percent felt it was too high.
Ninety percent of PE customers said the company’s promotion of energy conservation was satisfactory to excellent.
Sixty-five percent favored legislation that would require minimum standards for insulation in new homes. Yet, most customers opposed government legislation that would require higher electric rates to subsidize weatherization programs to disadvantaged low-income customers. Seventy-seven percent of PE’s residential customers opposed programs for low-income customers if it would mean these programs would be subsidized through their electric and gas bills. Seventy-seven percent also said residential electric customers should not be charged higher rates so that low income users can be charged
94.8%