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Potomac Edison
Offers Advice
The Potomac Edison Company works to provide the most reliable electric service to its customers. Try as they might,, however, wintertime snow and ice storms and accompanying high winds may lead to trees or tree limbs falling onto power lines, causing a short circuit or damaging electrical facilities. Icing of power lines can also lead to outages for customers. Because of the possibility of electrical outages for any number of reasons, Potomac Edison wants its customers to know what to do if the lights go out.
“The Potomac Edison Company Vants its customers to be prepared in the event of interruptions in electrical service to their homes,” explains Jim Poffenberger, Potomac Edison’s Southern Division Manager in Winchester. “Our first concern is the safety of our customers. We remind them to steer clear of fallen power lines and call Potomac Edison immediately to report them. This will let us know the location of an outage and will also protect our customers from serious injury or even death.”
If power is disrupted to the home because of damaged power lines or other facilities, Mr. Poffenberger notes that the first thing customers should do is see if neighbors have lights. If they do, the problem could be with fuse^or circuit breakers in the home and may be corrected by resetting or with replacements.
If neighbors don’t have lights, it is likely that a temporary service interruption has occurred.
“Call Potomac Edison at 6650115 and report the outage,” says Mr. Poffenberger. “Keep trying if our lines are busy. Customer calls really help us to quickly locate and restore service interruptions.”
Other steps customers should taken during an outage to ensure their safety and comfort are:
• Freezers and refrigerators will keep food cold for up to two days if doors remain closed. Covering the refrigerator or freezer with a blanket or other insulating material will help retain the cold.
• Use alternative sources of heat with care. Unvented space heaters should be used only in well-ventilated areas. Take safety precautions with wood stoves and fireplaces. And live in one room, since it’s easier to keep one room warm than it is to heat many.
• Keep on hand a few helpful items in case of a power outage. These include flashlights and batteries; a battery-powered' radio, to keep informed of the status of the outage; - matches and candles; canned foods and bottled water; and camping gear, such as portable lanterns' and cook stoves.
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