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CUSTOMER SERVICE TRAINEE
Times community Newspapers is looking for a full-time individual to provide customer service and administrative support to the circulation department. This person will work closely with and report directly to the Circulation Administrator.
Responsibilities will include answering telephones, responding to subscriber inquiries, resolving complaints and dispatching service calls. The candidate will be required to learn department workflow cycles and processes, and to provide daily hands-on assistance to the administrator and to other circulation staff.
We seek outgoing, reliable and dedicated persons with a desire to grow this position to higher levels of responsibility and compensation. You must have excellent communications skills - both verbal and written, know your way around a computer using Microsoft Word and Excel and the desire and ability to learn our newspaper fulfillment software system. We offer a comfortable office and convenient location in Old Town Warrenton. This is a 40 hour per week position offering medical/ dental and 401K, and accrued paid vacation time.
Wime$
Northern Virginia
Please respond by mail, fax or e-mail to:
(Please no phone inquiries)
Joe Whistler
P.O. Box 631; Warrenton, VA 20186
jwhistler@timespapers.com 540-349-8676 Fax
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