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Recent complaints against home improvement contractors in Rappahannock County have left Commonwealth’s Attorney Peter Luke cautioning residents about doing business with questionable firms.
Mr. Luke advised that caution should be the watchword in dealing with any door-to-door salesmen; particularly those who offer unsolicited deals which sound like real bargains. An old rule of thumb, Mr. Luke said, is that if it sounds too good to be true, it probably is.
Mr. Luke and the Virginia Office of Consumer Services offered some guidelines for residents in dealing with home improvement contractors and others offering unsolicited services:
• Never make a deal “on the spot.” Request references and tell the company’s representative that you will contact him when you’ve made a decision. If he pressures you, ask him to leave. If possible, get the firm’s name, the representative’s name, and the license number of the vehicle. Complaints may be made to the Commonwealth Attorney’s office (675-3318) or the Office of Consumer Affairs (toll free, 800-552-9963.)
• Beware of people who offer spe
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