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Who will be responsible for possible damage?
• Who guarantees the product or service? What idoes the guarantee cover? For how long? Will you be able to contact the vendor a year from now? Make sure the guarantee is in writing and that you understand all the conditions.
• You may be contacted regarding new, simple, inexpensive and easy methods of waterproofing basements. Most of those methods are ineffective. Check with several local contractors or a local building inspector to be sure <ff what you are getting.
• Someone may offer to sanitize your basement by spray or other methods. Most of these applications are expensive and do little, if any, good.
• Many different types of wood, metal, plastic and combination water barricades may be advertised. Again, few have been proven successful.
• Get more than one opinion. Ask for estimates from reputable contractors who have established businesses in your area.
• Make sure your agreement is in writing. Consumers have three business days to cancel a contract if they are solicited at home.
• Never give anyone cash advances. A request for a cash advance is a good sign your work will not be completed or is not necessary.
Those who believe they have been the victim of a scam are urged to call the Virginia Division of Consumer Affairs.
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