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tious about the package deals being offered by travel agencies. Many offer substantial savings, but it is important to remember that there are restrictions which apply in many cases,” Mrs. Terry added.
The Attorney General offered the following list of the most common complaints lodged by dissatisfied consumers about vacation packages:
• Flights on the day the purchaser wishes to travel are cancelled. Some agencies have attempted to reschedule trips at the last moment, after the purchaser has already made vacation plans.
• Rooms turn out to be small and uncomfortable, and miles away from popular attractions and facilities. Worse still, in some cases the hotels have been overbooked and there have been no rooms available at all.
• Travelers have had to pay ex
90.4%