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When using a wireless phone to report an emergency, CTIA recommends the following:
• Be concise. Think about what you’re going to say before calling. Keep it succinct and precise so the 911 center can screen multiple reports of the same incident. Be brief.
• Be prepared. Give the dispatcher your cellular phone number. Provide the precise location and direction of travel (which side of the highway), name of the nearest cross street, roadside markers, etc.
• Be responsive. Listen to the dispatcher and follow all instructions. Stay on the line until the dispatcher has all needed information.
• Be sensible. Use 911 only to report emergencies. Use other numbers to report non-emergencies. Check with your local cellular carrier for special abbreviated dialing numbers that can be used to report non-emergency traffic situations.
• Be smart. Remember safe driving is your first responsibility. Always buckle up, keep you hands on the wheel and your eyes on the road. If you are reporting a crime in progress, do not try to stop the criminal yourself. Wait for the police.
• To inquire about Virginia ; road conditions from inside or outside of Virginia, the Virginia Department of Transportation operates a customer service highway hotline: (800) 367-ROAD (7623).
• To report suspected drunk-or drug-impaired drivers, the State
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