Block · one region of the page, as the scanner read it. It may hold a whole story, part of one, several, or an advertisement; stitching blocks into articles is the next step. Text is supplied OCR.
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-According to the Virginia Cooperative Extension Service, the number one consumer complaint nine years in a row involves mail order problems. The Federal Trade Commission gives consumers certain rights when ordering by mail.
You have the right to know when to expect the merchandise to be shipped. If an ad says the company will "rush” an item in less than a week, then it must be shipped within that time. If a company doesn’t specify a date, the order must be shipped within 30 days.
Sometimes a company receives many more orders than expected. If there is going to be a shipping delay, (the company must give you the right to cancel your order and getafiillrefund.
The FTC rule does not cover mail order photo finishing, magazine subscriptions, mail order seeds and growing plants, COD (collect on delivery) orders and credit orders if your account is not charged before the shipment of merchandise. • .scm, J£TPM tov^Ofderpd merchandise ana tne company does not * follow FTC regulations, write to the com-.. pany directly. If there is no response, send a copy of the advertisement and a short letter outlining the facts to Director, ; Bureau of Consumer Protection, '& Federal Trade Commission, Washington, D.C. 20580.
Here are some tips when you or
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