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training tor ail scnool system employees, beginning with a week-long session for 14 teachers in June. Employees will receive payment for the time they spend in training sessions.
The program will train employees to work together in teams to solve problems.
“Education is a service industry that has customers,” he said. The “internal customers” are the students in kindergarten through twelfth grade, he said.
But the school system has to also satisfy the “external customers,” the community as a
See SCHOOL, p. A-5
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