Block · one region of the page, as the scanner read it. It may hold a whole story, part of one, several, or an advertisement; stitching blocks into articles is the next step. Text is supplied OCR.
Page 6 · column 5 of 7 · from the scan, no model involved
Anger shot through me like a doubleedged sword It turned and twisted, threatening to wound me for a day whose plans would demand my best energies and most creative ideas
It happened when I opened a monthly bill that had been victimized by a computer-gonesour, and no doubt by several clerks who had been "out to lunch" while the computer compounded the complications
I girded for battle as I dialed the offending company's number But the answering voice of the young lady completely diffused me1 Her pleasant voice-tone, her readiness to help, her sincere apology, all combined to ease my pain and soothe my anger
By the time the conversation concluded. I felt good The young lady solved the problem and her beautiful voice, reflecting genuine concern, turned my day into "a thing of beauty "
As I hung up the phone and turned to the demands of the day. that beautiful phrase from Proverbs surfaced: A word fitly spoken is like apples of gold in baskets of silver (Proverbs 25 11)
And so it is
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