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Help dispatchers help us
The county’s emergency dispatchers have a tough job. They must answer telephone calls for help when the person on the other end is upset or even hysterical over the illness or injury of a loved one, or damage to their property.
It is a difficult job when the circumstances are good, and well-nigh impossible if the person calling is hysterical or unable to communicate clearly. And as more new residents who are unfamiliar with the area settle here, the possibilities for unclear or misunderstood instructions increases. That increases the pressure on the dispatchers — and on those responding to the emergency.
We’d like to offer some suggestions on which county residents can act before an emergency happens. These simple suggestions will make the dispatcher’s job much easier if the need for fire, rescue or sheriffs department services arises.
• Post the county’s emergency number (987-8525 or 6354488, depending on your location) next to the telephone. Do not call “911,” since (again depending on your location) the call will automatically be routed to either Warren or Culpeper County, and emergency response will be delayed.
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