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wear the blue and white ASE shoulder insignia.
Not only are these credentials meaningful to the technician,they are reassuring to his employer, and important to you. They are the extra assurance that your technician knows his or her stuff. All ASE~certified technicians must recertify every five years in order to remain current current with technology and to stay in the program.
Currently, there are almost 400,000 ASE-certified technicians across the country in every kind of repair facility from new car dealerships, service stations, indepedent garages, to franchised outlets.
Shops that employ these certified technicians often display the blue and white ASE outdoor sign and post their technicians' credentials in the customer service area.
. Officials with the National Institute for Automotive Service Excellence remind motorists that their involvement can help ensure successful automotive repair. Among ASE's recommendations to consumers:
• Read your owner's manual.
• Become famaliar with the basic components and systems.
• follow the manufacturer's service schedules.
• Make note of noises, unusual odors, changes in perfomance, and handling.
• When describing your vehicle’s problem(s), be concrete, but resist the temptation to diagnose.
• Have small problems repaired before they become major headaches.
• Keep good records.
ASE has prepared a brochure, "How to Communicate for Better Automotive Repair." For a free copy, send a selfaddressed, stamped, business envelope to: ASE Communication Brochure, Dept. CCC-R96, P.O. Box 347, Herndon, Va. 22070.
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