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Navision Support Professional This person will be responsible for delivering Navision support to Customers. Their primary focus will be ensuring that all Navision customers are very satisfied with the effectiveness and efficiency of the support they receive. Utilizing knowledge of the customer environment, they will deliver high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will manage cases focusing on SQL Server, Install and Update issues via the phone and email during the implementation, setup and complex mission critical system down situations.
Minimum Qualifications: ‘Excellent demonstrated customer service skills ‘Strong Communication Skills - Spoken and written English (including technical writing). ‘Strong Researching, Problem Solving and Troubleshooting Skills
Thinks logically and demonstrates use of resources ‘Passion for Technology ‘Working knowledge of all aspects of Navision 4.0 to include
Report Writing and Object Designer. *A motivated self starter with the ability to work in a fast paced
environment
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